Foster More Supportive Communications and Relationships
As demand for conflict resolution skills grows, expand your toolkit for managing others at individual, organizational, and community levels. Pursue this endeavor around your existing obligations with the encouragement of our virtual, Christ-centered community.
Our Locked-In Tuition program guarantees you’ll pay the same price for your entire graduate degree.
About the Program
At ACU, our online Master of Arts in Conflict Management and Resolution will give you the knowledge and skills necessary to help you manage conflict effectively and professionally while fostering relationships and successfully moving parties to agreement. Our emphasis on resolution reflects the importance of maintaining relationships, even through a disagreement.
All the Details on Your Degree
Don’t just dream about a more encouraging, collaborative workplace. Actively create and nurture this environment through a program divided between a versatile core covering conflict resolution, mediation, and interpersonal communication fundamentals with a concentration focusing on your current or desired career field.
Earn a certificate while completing your master’s degree.
While enrolled in our Master of Arts in Conflict Management and Resolution program, you will also earn a graduate-level Certificate in Conflict Management. Earn this valuable credential as you progress through your degree at no additional cost.
Managing Conflict in the Workplace
Foundations of Family Conflict Dynamics
Upcoming Start Dates
January 9, 2024
March 5, 2024
April 30, 2024
Common Job Titles
Contract Negotiation Manager
Curriculum and Concentrations
The healthcare industry is one of the largest in the U.S., and while it often provides a perfect storm for conflict, it also functions best when there is a spirit of collaboration among healthcare team members, patients, and families. This concentration provides specialized training for those who desire to help interested parties work together for the best interest of all.
This concentration focuses on conflict management skills for those desiring to work in or with an organization by developing specifically designed conflict management systems. Other skills such as training employers and employees on appropriate conflict management techniques are also emphasized.
The practitioner concentration prepares students who desire to work in a private conflict management field, such as mediation, training, workshop development, ombuds, or labor relations.
Meet the Program Director
Dr. Kipi Fleming, Master of Arts in Conflict Management and Resolution
Dr. Kipi Fleming received her B.S.Ed in elementary education with an emphasis in reading from Abilene Christian University in 1985. Before the birth of her children, she taught first grade and later substituted in the public schools in Texas and Oklahoma at all levels. Dr. Fleming received her MACRR from ACU in 2010 and went on to complete her doctorate in conflict analysis and resolution from Nova Southeastern University in 2015 where her research concentrated on the biblical interpretation of marital submission and how it affects the Christian marriage relationship.
Dr. Fleming joined the faculty at the Duncum Center in the summer of 2015 as an adjunct professor and was named the conflict management program director at ACU Dallas in July of 2016. Her research interests include family conflict, gender and conflict, conflict in schools, leadership and conflict, church conflict, and conflict in American history. Dr. Fleming is a mediator for the Lubbock County Office of Dispute Resolution where she works primarily with families in divorce mediations.
Student Spotlight: Jarrett Jacobs
When ACU alumni, Jarrett Jacobs saw a great need for adolescent advocacy and conflict management, he knew furthering his education would allow him to make a significant impact in his community. Learn how his experience in our online Master of Arts in Conflict Management and Resolution program is helping Jarrett reach his dreams and make positive change in the world.
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