Our online degree programs are designed for busy working adults just like you – intentionally structured to allow you to balance work, life and other commitments. As a student of ACU Online, you are part of a vibrant, virtual, Christ-centered community.
Our Locked-In Tuition program guarantees you’ll pay the same price for your entire certificate program.
About the Program
In ACU Online’s graduate Certificate in Healthcare Collaboration and Conflict Management program, you will develop the knowledge and skills necessary to help you manage conflict effectively and professionally in the healthcare setting while fostering relationships and successfully moving parties to agreement.
All the Details on Your Degree
Work toward this graduate certificate will, in most cases, be applicable to the Master of Arts in Conflict Management and Resolution should you decide to pursue a graduate degree.
12 month timeframe
The Organizational Ombudsman
Conflict Management in Healthcare Organizations
Upcoming Start Dates
June 27, 2023
August 22, 2023
Meet the Program Director
Dr. Kipi Fleming, Certificate in Healthcare Collaboration & Conflict Management
Dr. Kipi Fleming received her B.S.Ed in elementary education with an emphasis in reading from Abilene Christian University in 1985. Before the birth of her children, she taught first grade and later substituted in the public schools in Texas and Oklahoma at all levels. Dr. Fleming received her MACRR from ACU in 2010 and went on to complete her doctorate in conflict analysis and resolution from Nova Southeastern University in 2015 where her research concentrated on the biblical interpretation of marital submission and how it affects the Christian marriage relationship.
Dr. Fleming joined the faculty at the Duncum Center in the summer of 2015 as an adjunct professor and was named the conflict management program director at ACU Dallas in July of 2016. Her research interests include family conflict, gender and conflict, conflict in schools, leadership and conflict, church conflict, and conflict in American history. Dr. Fleming is a mediator for the Lubbock County Office of Dispute Resolution where she works primarily with families in divorce mediations.
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Upon completion, graduates will be able to:
- Gain confidence in working with healthcare professionals, patients, and families.
- Establish leadership skills in a healthcare setting.
- Forge a pathway to the Master of Arts in Conflict Management and Resolution.
- Learn skills necessary to become an ombudsman.
To be considered for admission, students must:
- Complete the online program application accompanied by a non-refundable processing fee.
- Submit an official transcript of all previous colleges attended. The transcript must indicate an earned bachelor’s degree from a regionally accredited college or university or equivalent.
- Have a cumulative undergraduate GPA of 3.0 or above, probationary status may be granted.
- Submit a current resume.
Abilene Christian University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award associate, baccalaureate, master’s and doctoral degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Ga. 30033-4097 or call 404-679-4500 for questions about the accreditation of ACU.
Abilene Christian University enjoys a strong national reputation as one of the leading private Christian universities in the west and southwest, indicated by various ratings (such as U.S. News and World Report and other reports).